{"id":63206,"date":"2025-10-08T18:02:37","date_gmt":"2025-10-08T10:02:37","guid":{"rendered":"https:\/\/khcycle.com\/sg\/?page_id=63206"},"modified":"2025-10-22T12:11:07","modified_gmt":"2025-10-22T04:11:07","slug":"refunds-returns-exchange-policy","status":"publish","type":"page","link":"https:\/\/khcycle.com\/sg\/refunds-returns-exchange-policy\/","title":{"rendered":"Refunds, Returns &#038; Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"63206\" class=\"elementor elementor-63206\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d553248 animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"d553248\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:&quot;500&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b52cd6f\" data-id=\"b52cd6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-155326e elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-fixed elementor-hidden-desktop uael-offcanvas-trigger-align-inline elementor-widget elementor-widget-uael-offcanvas\" data-id=\"155326e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;uael_display_inline_button_align_tablet&quot;:&quot;center&quot;,&quot;_position&quot;:&quot;fixed&quot;,&quot;_animation_tablet&quot;:&quot;fadeIn&quot;,&quot;uael_display_inline_button_align&quot;:&quot;left&quot;}\" data-widget_type=\"uael-offcanvas.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"155326e-overlay\" data-trigger-on=\"button\" data-close-on-overlay=\"yes\" data-close-on-esc=\"yes\" data-content=\"saved_rows\" data-device=\"false\" data-custom=\"\" data-custom-id=\"\" data-canvas-width=\"300\" data-wrap-menu-item=\"no\" class=\"uael-offcanvas-parent-wrapper uael-module-content uaoffcanvas-155326e\" >\n\t\t\t<div id=\"offcanvas-155326e\" class=\"uael-offcanvas uael-custom-offcanvas   uael-offcanvas-type-normal uael-offcanvas-scroll-disable uael-offcanvas-shadow-inset position-at-left\">\n\t\t\t\t<div class=\"uael-offcanvas-content\">\n\t\t\t\t\t<div class=\"uael-offcanvas-action-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"uael-offcanvas-close-icon-wrapper elementor-icon-wrapper elementor-clickable uael-offcanvas-close-icon-position-right-top\">\n\t\t\t\t\t<span class=\"uael-offcanvas-close elementor-icon-link elementor-clickable \">\n\t\t\t\t\t\t<span class=\"uael-offcanvas-close-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-left\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"uael-offcanvas-text uael-offcanvas-content-data\">\n\t\t\t\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"63181\" class=\"elementor elementor-63181\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5768ba11 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5768ba11\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42786fe9\" data-id=\"42786fe9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4603b5a0 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4603b5a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-left: 0px; margin-top: 0px; margin-bottom: 0px; font-size: 14px;\">Our Policies<\/p><hr \/><ol style=\"margin-top: 8px; margin-left: 15px; margin-bottom: 0px; font-size: 12px;\"><li style=\"margin-top: -5px; margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/terms-of-use\/\">Terms of Use<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/privacy-policy\/\">Privacy Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/shipping-delivery-policy\/\">Shipping &amp; Delivery Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/payment-policy\/\">Payment Policy<\/a><\/li><li style=\"margin-bottom: -5px;\">\u279c <strong>Refunds, Returns &amp; Exchange Policy<\/strong><\/li><li><a href=\"https:\/\/khcycle.com\/sg\/warranty-policy\/\">Warranty Policy<\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27b9e772 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"27b9e772\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19fce757 elementor-widget__width-initial uael-heading-align-left elementor-widget elementor-widget-uael-table-of-contents\" data-id=\"19fce757\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;scroll_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;heading_bottom_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;separator_bottom_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-15,&quot;sizes&quot;:[]},&quot;content_between_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;scroll_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;scroll_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heading_text_align&quot;:&quot;left&quot;,&quot;heading_bottom_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heading_bottom_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_between_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_between_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"uael-table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-toc-main-wrapper\" data-headings=\"h5\" >\n\t\t\t<div class=\"uael-toc-wrapper\">\n\t\t\t\t<div class=\"uael-toc-header\">\n\t\t\t\t\t<span class=\"uael-toc-heading elementor-inline-editing\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\" >Table of Contents<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"uael-separator-parent\">\n\t\t\t\t<div class=\"uael-separator\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"uael-toc-toggle-content\">\n\t\t\t\t\t<div class=\"uael-toc-content-wrapper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<ul data-toc-headings=\"headings\" class=\"uael-toc-list uael-toc-list-none\" data-scroll=\"300\" data-scroll-offset=\"0\" ><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"uael-toc-empty-note\">\n\t\t\t\t\t<span>Add a header to begin generating the table of contents<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"uael-offcanvas-overlay elementor-clickable\"><\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uael-offcanvas-action-wrap\">\n\t\t\t\t\t\t<div class=\"uael-button-wrapper elementor-widget-button elementor-align-left elementor-tablet-align-center elementor-mobile-align-\">\n\t\t\t<a href=\"javascript:void(0);\" class=\"uael-offcanvas-trigger elementor-button-link elementor-button elementor-clickable elementor-size-xl\" data-offcanvas=\"155326e\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bars\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text elementor-inline-editing\" data-elementor-setting-key=\"btn_text\" data-elementor-inline-editing-toolbar=\"none\">Our Policies<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f175a52 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"f175a52\" data-element_type=\"section\" data-e-type=\"section\" id=\"stickysidebarpolicy\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:&quot;500&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01a4dd0\" data-id=\"01a4dd0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c95c427 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c95c427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-left: 0px; margin-top: 0px; margin-bottom: 0px; font-size: 14px;\">Our Policies<\/p><hr \/><ol style=\"margin-top: 8px; margin-left: 15px; margin-bottom: 0px; font-size: 14px;\"><li style=\"margin-top: -5px; margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/terms-of-use\/\">Terms of Use<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/privacy-policy\/\">Privacy Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/shipping-delivery-policy\/\">Shipping &amp; Delivery Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/payment-policy\/\">Payment Policy<\/a><\/li><li style=\"margin-bottom: -5px;\">\u279c <strong>Refunds, Returns &amp; Exchange Policy<\/strong><\/li><li><a href=\"https:\/\/khcycle.com\/sg\/warranty-policy\/\">Warranty Policy<\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d1e2f6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7d1e2f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37c7ad0 elementor-widget__width-initial elementor-hidden-tablet elementor-hidden-mobile uael-heading-align-left elementor-widget elementor-widget-uael-table-of-contents\" data-id=\"37c7ad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;scroll_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;0&quot;,&quot;sizes&quot;:[]},&quot;heading_bottom_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;1&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;-15&quot;,&quot;sizes&quot;:[]},&quot;content_between_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;0&quot;,&quot;sizes&quot;:[]},&quot;scroll_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;scroll_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heading_text_align&quot;:&quot;left&quot;,&quot;heading_bottom_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heading_bottom_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_between_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_between_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"uael-table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-toc-main-wrapper\" data-headings=\"h5\" >\n\t\t\t<div class=\"uael-toc-wrapper\">\n\t\t\t\t<div class=\"uael-toc-header\">\n\t\t\t\t\t<span class=\"uael-toc-heading elementor-inline-editing\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\" >Table of Contents<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"uael-separator-parent\">\n\t\t\t\t<div class=\"uael-separator\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"uael-toc-toggle-content\">\n\t\t\t\t\t<div class=\"uael-toc-content-wrapper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<ul data-toc-headings=\"headings\" class=\"uael-toc-list uael-toc-list-none\" data-scroll=\"300\" data-scroll-offset=\"0\" ><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"uael-toc-empty-note\">\n\t\t\t\t\t<span>Add a header to begin generating the table of contents<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e115fa elementor-widget elementor-widget-html\" data-id=\"9e115fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\n\t\r\n\tfunction foo() {\r\n\t\tvar offr = document\r\n\t\t\t\t.getElementById\r\n\t\t\t\t(\"stickysidebarpolicy\");\r\n\t\r\n\t\toffr.setAttribute\r\n\t\t\t\t(\"style\",\"position:fixed;z-index:1;\");\r\n}\r\n\r\nwindow.onload = foo;\r\n\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d601664 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"d601664\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:&quot;500&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44a89ff\" data-id=\"44a89ff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-390f3b5 elementor-widget elementor-widget-heading\" data-id=\"390f3b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Refunds, Returns &amp; Exchange Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5709385 elementor-widget elementor-widget-text-editor\" data-id=\"5709385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated: 1 October 2025<\/strong><\/p><p>At Khcycle, we want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, our return and refund policy ensures that your concerns are handled smoothly.<\/p><ol><li><h5><strong> Order Changes (Before Shipping)<\/strong><\/h5><\/li><\/ol><ul><li>If you would like to change your order <strong>before it has been shipped<\/strong>, we will gladly process the change at <strong>no additional cost<\/strong>.<\/li><\/ul><ol start=\"2\"><li><h5><strong> 14-Day No Questions Asked Return Policy<\/strong><\/h5><\/li><\/ol><ul><li>If you change your mind about the <strong>colour<\/strong> or find that the <strong>size does not fit<\/strong>, don\u2019t worry! You may return your item within <strong>14 days from the date of receipt<\/strong> for an <strong>exchange or refund<\/strong>, subject to the Return Eligibility conditions below.<\/li><li>Returns should be made <strong>in person<\/strong> at our <strong>Khcycle Kaki Bukit office<\/strong>.<\/li><li>If your item arrives <strong>damaged<\/strong> or if you receive the <strong>wrong item<\/strong>, we will arrange a <strong>prompt replacement at no cost<\/strong> to you.<\/li><\/ul><ol start=\"3\"><li><h5><strong> Return Eligibility<\/strong><\/h5><\/li><\/ol><p style=\"margin-left: 3.0em;\">To qualify for a return, your item must meet <strong>all<\/strong> of the following conditions:<\/p><ul><li>Returned <strong>within 14 days<\/strong> of delivery.<\/li><li>In <strong>new, unused condition<\/strong>.<\/li><li><strong>Original packaging<\/strong> and <strong>labels<\/strong> intact.<\/li><li>Item was <strong>not purchased at a discount of 50% or greater<\/strong>.<\/li><\/ul><p style=\"margin-left: 3.0em;\">We reserve the right to <strong>reject any return<\/strong> if the item does not meet these conditions or if it is no longer in acceptable condition due to <strong>wear and tear, misuse, or abnormal usage<\/strong>.<\/p><ol start=\"4\"><li><h5><strong> Refund Amount &amp; Method<\/strong><\/h5><\/li><\/ol><ul><li>Delivery costs are<strong> non-refundable.<\/strong><\/li><li>A <strong>processing fee of 10%<\/strong> of the final paid price will be deducted.<\/li><li>Refund calculation:<br \/><strong>Refunded Amount = Final Paid Price \u2013 Delivery Fee \u2013 10% Processing Fee<\/strong><\/li><li>Refunds will be issued to the <strong>same payment method<\/strong> used for the original purchase.<\/li><\/ul><ol start=\"5\"><li><h5><strong> Exchanges<\/strong><\/h5><\/li><\/ol><ul><li>If you wish to exchange an item (e.g., for a different size or colour), this can be arranged provided the returned item meets the eligibility criteria.<\/li><li>Exchanges can be made for another item of the same value, or for an item of higher value with a top-up of the price difference. No 10% Processing Fee applies to exchanges.<\/li><li>Exchanges are subject to stock availability.<\/li><\/ul><ol start=\"6\"><li><h5><strong> Non-Returnable Items<\/strong><\/h5><\/li><\/ol><p style=\"margin-left: 3.0em;\">The following items are <strong>not eligible for return, refund, or exchange<\/strong>:<\/p><ul><li>Items purchased at a discount <strong>50% or greater<\/strong>.<\/li><li>Products sold with <strong>existing defects explicitly described<\/strong> at the time of purchase.<\/li><li><strong>Food products<\/strong> (e.g., nutrition bars, food, or consumables).<\/li><li><strong>Bib shorts<\/strong> and other intimate apparel.<\/li><\/ul><ol start=\"7\"><li><h5><strong> How to Return an Item<\/strong><\/h5><\/li><\/ol><ol><li>Contact us via our <a href=\"https:\/\/khcycle.com\/sg\/contact-us\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\">Contact Us page<\/span><\/span><\/a> to request a return.<\/li><li>Bring the item to our <strong>Khcycle Kaki Bukit office<\/strong> within the 14-day window (shipping costs to us are borne by the customer).<\/li><li>Once inspected and approved, we will process your refund or exchange.<\/li><\/ol><ol start=\"8\"><li><h5><strong> Contact Us<\/strong><\/h5><\/li><\/ol><p style=\"margin-left: 3.0em;\">For any questions about returns, refunds, or exchanges, please reach out via our <a href=\"https:\/\/khcycle.com\/sg\/contact-us\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\">Contact Us page<\/span><\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Policies Terms of Use Privacy Policy Shipping &amp; Delivery Policy Payment Policy \u279c Refunds, Returns &amp; Exchange Policy Warranty Policy Table of Contents Add a header to begin generating the table of contents Our Policies Our Policies Terms of Use Privacy Policy Shipping &amp; Delivery Policy Payment Policy \u279c Refunds, Returns &amp; Exchange Policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-63206","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/pages\/63206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/comments?post=63206"}],"version-history":[{"count":28,"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/pages\/63206\/revisions"}],"predecessor-version":[{"id":63562,"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/pages\/63206\/revisions\/63562"}],"wp:attachment":[{"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/media?parent=63206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}