{"id":63222,"date":"2025-10-08T18:16:17","date_gmt":"2025-10-08T10:16:17","guid":{"rendered":"https:\/\/khcycle.com\/sg\/?page_id=63222"},"modified":"2025-10-22T12:13:03","modified_gmt":"2025-10-22T04:13:03","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/khcycle.com\/sg\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"63222\" class=\"elementor elementor-63222\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c163a3 animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"3c163a3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:&quot;500&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9881d60\" data-id=\"9881d60\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c740ccc elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-fixed elementor-hidden-desktop uael-offcanvas-trigger-align-inline elementor-widget elementor-widget-uael-offcanvas\" data-id=\"c740ccc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;uael_display_inline_button_align_tablet&quot;:&quot;center&quot;,&quot;_position&quot;:&quot;fixed&quot;,&quot;_animation_tablet&quot;:&quot;fadeIn&quot;,&quot;uael_display_inline_button_align&quot;:&quot;left&quot;}\" data-widget_type=\"uael-offcanvas.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div id=\"c740ccc-overlay\" data-trigger-on=\"button\" data-close-on-overlay=\"yes\" data-close-on-esc=\"yes\" data-content=\"saved_rows\" data-device=\"false\" data-custom=\"\" data-custom-id=\"\" data-canvas-width=\"300\" data-wrap-menu-item=\"no\" class=\"uael-offcanvas-parent-wrapper uael-module-content uaoffcanvas-c740ccc\" >\n\t\t\t<div id=\"offcanvas-c740ccc\" class=\"uael-offcanvas uael-custom-offcanvas   uael-offcanvas-type-normal uael-offcanvas-scroll-disable uael-offcanvas-shadow-inset position-at-left\">\n\t\t\t\t<div class=\"uael-offcanvas-content\">\n\t\t\t\t\t<div class=\"uael-offcanvas-action-wrap\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"uael-offcanvas-close-icon-wrapper elementor-icon-wrapper elementor-clickable uael-offcanvas-close-icon-position-right-top\">\n\t\t\t\t\t<span class=\"uael-offcanvas-close elementor-icon-link elementor-clickable \">\n\t\t\t\t\t\t<span class=\"uael-offcanvas-close-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-left\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"uael-offcanvas-text uael-offcanvas-content-data\">\n\t\t\t\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"63184\" class=\"elementor elementor-63184\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63b636bc elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"63b636bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54fb051f\" data-id=\"54fb051f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2cce974 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2cce974\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-left: 0px; margin-top: 0px; margin-bottom: 0px; font-size: 14px;\">Our Policies<\/p><hr \/><ol style=\"margin-top: 8px; margin-left: 15px; margin-bottom: 0px; font-size: 12px;\"><li style=\"margin-top: -5px; margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/terms-of-use\/\">Terms of Use<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/privacy-policy\/\">Privacy Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/shipping-delivery-policy\/\">Shipping &amp; Delivery Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/payment-policy\/\">Payment Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/refunds-returns-exchange-policy\/\">Refunds, Returns &amp; Exchange Policy<\/a><\/li><li>\u279c <strong>Warranty Policy<\/strong><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53ba2276 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"53ba2276\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fc400a7 elementor-widget__width-initial uael-heading-align-left elementor-widget elementor-widget-uael-table-of-contents\" data-id=\"6fc400a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;scroll_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;heading_bottom_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;separator_bottom_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-15,&quot;sizes&quot;:[]},&quot;content_between_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;scroll_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;scroll_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heading_text_align&quot;:&quot;left&quot;,&quot;heading_bottom_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heading_bottom_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_between_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_between_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"uael-table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-toc-main-wrapper\" data-headings=\"h5\" >\n\t\t\t<div class=\"uael-toc-wrapper\">\n\t\t\t\t<div class=\"uael-toc-header\">\n\t\t\t\t\t<span class=\"uael-toc-heading elementor-inline-editing\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\" >Table of Contents<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"uael-separator-parent\">\n\t\t\t\t<div class=\"uael-separator\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"uael-toc-toggle-content\">\n\t\t\t\t\t<div class=\"uael-toc-content-wrapper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<ul data-toc-headings=\"headings\" class=\"uael-toc-list uael-toc-list-none\" data-scroll=\"300\" data-scroll-offset=\"0\" ><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"uael-toc-empty-note\">\n\t\t\t\t\t<span>Add a header to begin generating the table of contents<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"uael-offcanvas-overlay elementor-clickable\"><\/div>\n\t\t<\/div>\n\t\t\t<div class=\"uael-offcanvas-action-wrap\">\n\t\t\t\t\t\t<div class=\"uael-button-wrapper elementor-widget-button elementor-align-left elementor-tablet-align-center elementor-mobile-align-\">\n\t\t\t<a href=\"javascript:void(0);\" class=\"uael-offcanvas-trigger elementor-button-link elementor-button elementor-clickable elementor-size-xl\" data-offcanvas=\"c740ccc\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-bars\"><\/i>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text elementor-inline-editing\" data-elementor-setting-key=\"btn_text\" data-elementor-inline-editing-toolbar=\"none\">Our Policies<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8549f7e elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"8549f7e\" data-element_type=\"section\" data-e-type=\"section\" id=\"stickysidebarpolicy\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:&quot;500&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-985eff5\" data-id=\"985eff5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8354f8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d8354f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-left: 0px; margin-top: 0px; margin-bottom: 0px; font-size: 14px;\">Our Policies<\/p><hr \/><ol style=\"margin-top: 8px; margin-left: 15px; margin-bottom: 0px; font-size: 14px;\"><li style=\"margin-top: -5px; margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/terms-of-use\/\">Terms of Use<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/privacy-policy\/\">Privacy Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/shipping-delivery-policy\/\">Shipping &amp; Delivery Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/payment-policy\/\">Payment Policy<\/a><\/li><li style=\"margin-bottom: -5px;\"><a href=\"https:\/\/khcycle.com\/sg\/refunds-returns-exchange-policy\/\">Refunds, Returns &amp; Exchange Policy<\/a><\/li><li>\u279c <strong>Warranty Policy<\/strong><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a122db elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9a122db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17ccf0a elementor-widget__width-initial elementor-hidden-tablet elementor-hidden-mobile uael-heading-align-left elementor-widget elementor-widget-uael-table-of-contents\" data-id=\"17ccf0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;scroll_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;0&quot;,&quot;sizes&quot;:[]},&quot;heading_bottom_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;1&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;-15&quot;,&quot;sizes&quot;:[]},&quot;content_between_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;0&quot;,&quot;sizes&quot;:[]},&quot;scroll_offset_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;scroll_offset_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heading_text_align&quot;:&quot;left&quot;,&quot;heading_bottom_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heading_bottom_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;separator_bottom_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_between_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;content_between_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"uael-table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-toc-main-wrapper\" data-headings=\"h5\" >\n\t\t\t<div class=\"uael-toc-wrapper\">\n\t\t\t\t<div class=\"uael-toc-header\">\n\t\t\t\t\t<span class=\"uael-toc-heading elementor-inline-editing\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\" >Table of Contents<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"uael-separator-parent\">\n\t\t\t\t<div class=\"uael-separator\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"uael-toc-toggle-content\">\n\t\t\t\t\t<div class=\"uael-toc-content-wrapper\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<ul data-toc-headings=\"headings\" class=\"uael-toc-list uael-toc-list-none\" data-scroll=\"300\" data-scroll-offset=\"0\" ><\/ul>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"uael-toc-empty-note\">\n\t\t\t\t\t<span>Add a header to begin generating the table of contents<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab10364 elementor-widget elementor-widget-html\" data-id=\"ab10364\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\n\t\r\n\tfunction foo() {\r\n\t\tvar offr = document\r\n\t\t\t\t.getElementById\r\n\t\t\t\t(\"stickysidebarpolicy\");\r\n\t\r\n\t\toffr.setAttribute\r\n\t\t\t\t(\"style\",\"position:fixed;z-index:1;\");\r\n}\r\n\r\nwindow.onload = foo;\r\n\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74b0b80 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"74b0b80\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:&quot;500&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20577f1\" data-id=\"20577f1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ece73f7 elementor-widget elementor-widget-heading\" data-id=\"ece73f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Warranty Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1cb68d elementor-widget elementor-widget-text-editor\" data-id=\"a1cb68d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated: 1 October 2025<\/strong><\/p><p>At Khcycle, we stand by the quality of our products. This Warranty Policy explains the coverage, exclusions, and process for warranty claims relating to <strong>bikes, parts, and accessories<\/strong> purchased from us.<\/p><ol><li><h5><strong> Warranty Coverage<\/strong><\/h5><\/li><\/ol><ul><li><strong>Bicycles<\/strong><ul><li><strong>Bicycle Frame<\/strong> \u2013 Frame is covered under the bike manufacturer\u2019s warranty for defects in materials or workmanship. Warranty duration varies by brand; please refer to the manufacturer\u2019s warranty terms.<\/li><li><strong>Parts and Components<\/strong> \u2013 Individual parts (e.g., fork, wheels, drivetrain, brakes) are covered by the respective manufacturer\u2019s warranty. Coverage typically applies to manufacturing defects only.<\/li><\/ul><\/li><li><strong>Parts, Components and Accessories<\/strong> \u2013 Warranty applies only to items with explicit manufacturer coverage (e.g., fork, wheels, drivetrain, brakes, lights, pumps, apparel, shoes).<\/li><\/ul><p style=\"margin-left: 3.0em;\">During the warranty period, defective items will be <strong>repaired or replaced<\/strong> at no additional charge, subject to manufacturer approval.<\/p><ol start=\"2\"><li><h5><strong> Warranty Exclusions<\/strong><\/h5><\/li><\/ol><p style=\"margin-left: 3.0em;\">This warranty does <strong>not<\/strong> cover:<\/p><ul><li>Normal wear and tear (e.g., tires, tubes, chains, brake pads, handlebar tape).<\/li><li>Damage caused by accidents, misuse, abuse, neglect, or abnormal usage.<\/li><li>Damage from improper assembly, installation, or maintenance not performed by a qualified mechanic.<\/li><li>Modifications or alterations not approved by the manufacturer.<\/li><li>Cosmetic damage (e.g., scratches, dents, paint chips) that do not affect performance.<\/li><li>Consumable items such as <strong>nutrition products, lubricants, or batteries<\/strong>.<\/li><\/ul><ol start=\"3\"><li><h5><strong> Warranty Claim Process<\/strong><\/h5><\/li><\/ol><ol><li><strong>Contact us<\/strong> via our <a href=\"https:\/\/khcycle.com\/sg\/contact-us\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\">Contact Us page<\/span><\/span><\/a> with your proof of purchase (receipt or invoice), a description of the issue, pictures of the product and defect.<\/li><li>Upon our request, bring the product to our <strong>Khcycle Kaki Bukit office<\/strong> or ship it to us (shipping costs to us are borne by the customer).<\/li><li>Our team will inspect the item and, if necessary, forward it to the manufacturer or distributor for evaluation.<\/li><li>If the claim is approved, the item will be <strong>repaired or replaced<\/strong> as per the manufacturer\u2019s terms. If not approved, we will return the product to you.<\/li><\/ol><ol start=\"4\"><li><h5><strong> Customer Responsibilities<\/strong><\/h5><\/li><\/ol><ul><li>Products must be <strong>properly maintained<\/strong> according to the manufacturer\u2019s instructions.<\/li><li>Proof of purchase is required for all warranty claims.<\/li><li>Any costs of shipping or transportation for warranty evaluation are the responsibility of the customer, unless otherwise stated.<\/li><\/ul><ol start=\"5\"><li><h5><strong> Limitations of Liability<\/strong><\/h5><\/li><\/ol><ul><li>Our responsibility is limited to the repair or replacement of defective items under warranty.<\/li><li>We are not liable for incidental or consequential damages (e.g., loss of use, personal injury, or property damage).<\/li><li>Warranty coverage is valid only for the <strong>original purchaser<\/strong> and is <strong>non-transferable<\/strong>.<\/li><\/ul><ol start=\"6\"><li><h5><strong> Contact Us<\/strong><\/h5><\/li><\/ol><p style=\"margin-left: 3.0em;\">For questions or to initiate a warranty claim, please contact us via our <a href=\"https:\/\/khcycle.com\/sg\/contact-us\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #3366ff; text-decoration: underline;\">Contact Us page<\/span><\/span><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our Policies Terms of Use Privacy Policy Shipping &amp; Delivery Policy Payment Policy Refunds, Returns &amp; Exchange Policy \u279c Warranty Policy Table of Contents Add a header to begin generating the table of contents Our Policies Our Policies Terms of Use Privacy Policy Shipping &amp; Delivery Policy Payment Policy Refunds, Returns &amp; Exchange Policy \u279c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-63222","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/pages\/63222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/comments?post=63222"}],"version-history":[{"count":49,"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/pages\/63222\/revisions"}],"predecessor-version":[{"id":63572,"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/pages\/63222\/revisions\/63572"}],"wp:attachment":[{"href":"https:\/\/khcycle.com\/sg\/wp-json\/wp\/v2\/media?parent=63222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}