Fox Servicing
By sending your suspension service to our FOX Service Center, you are ensuring that you receive the best performing suspension. At our Service Center, we use only original Fox parts. Our in-house Fox Factory technicians are the only authorized & certified FOX suspension technicians in Singapore.
Fox Service Center, Singapore
13 Kaki Bukit Road 1, #02-08 Eunos Technolink, Singapore 415928 [Map]
Tel: (65) 6749-5787 | Email: fox.sg@khcycle.com
Servicing-related: [Whatsapp]
Operating hours:
Mon to Fri: 10:00am to 1:30pm; 2:30pm to 6:00pm
Sat: 10:00am to 1:00pm
Recommended Service Intervals
Regular maintenance of your products will increase its performance and lifespan. FOX recommends that your fork, shock or seat post receive a Full Service every 125hrs or yearly – which ever comes first.
Suspension product will require more frequent servicing the harder they are worked. For those who ride in extremely wet/muddy or dry/dusty environmental conditions where trail debris is sprayed onto the fork or shock while on the trail, FOX encourages riders to perform maintenance earlier than recommended above as needed.
Service Your Suspension
$185.00 SGD
What it includes:- Thorough inspection of fork for wear and/or damage.
- Rebuild of damper, including new oil.
- New dust wipers and foam rings.
- Air spring assembly rebuild, including new seals.
- Lower leg fork bushings replaced at extra cost, if deemed necessary.
- Remove your fork from your bike*, or have it removed at your local bike shop, before sending it in to avoid a surcharge of $50 SGD.
- Clean the fork, remove all unnecessary items, i.e. crown races, brake mounts, etc.
$180.00 SGD
(Prices may vary for FLOAT X2 and Cannondale/ Scott/ Specialized/ Trek OE shocks)
- Thorough inspection of shock for wear and/or damage.
- Complete teardown and rebuild of damper, including new seals, oil, and nitrogen recharge for models requiring it.
- New air seals, if applicable.
- New eyelet hardware is available upon request at an additional charge.
- Remove the shock from your bike*, or have it removed at your local bike shop, before sending it in to avoid a surcharge of $50 SGD.
- Clean the shock, remove all unnecessary items, i.e. frame hardware, reducers, springs, etc.
$135.00 SGD
What it includes:- Thorough inspection of seatpost for wear and/or damage.
- Complete overhaul of seatpost internals.
- All seals replaced.
- Damper re-bled with new damper oil.
- Remove the seatpost from your bike*, or have it removed at your local bike shop, before sending it in to avoid a surcharge of $50 SGD.
- Clean the post, remove all unnecessary items, i.e. saddle, saddle clamp.
Custom Tuning/ Kashima Upgrade
Want to custom tune your suspension or upgrade it to Kashima? Get in touch with us: [Whatsapp]
Orange Adjustment Dials
For a limited time only, we are also offering you as our Servicing Customer the exclusive option to upgrade your fork or shock with the special edition Factory Orange adjustment dials, an affirmation that your suspension has been dialed by the FOX Service Center service team:
$15 SGD (add on) per Fork or Shock:
$15 SGD (purchase with service) per Stem Cap:
Note: Original dials will be returned with items. Orange Adjustment Dials not compatible with all models, only for select fork & shock models. Availability of Orange Adjustment Dials is subject to change without notice.
Request when sending in: [Whatsapp]
Our Expected Turnaround Time
Our estimated service turnaround time is 3 working days. This can however vary depending on our servicing load and manpower situation at any point in time. You may [Whatsapp] to check with us our current turnaround time before sending in.
Claiming Warranty
FOX’s Limited Warranty on its suspension products is One year.
To receive warranty consideration for your product, you will be asked to provide a copy of the original receipt for your FOX product or the new bicycle that you purchased with the FOX product. To ensure that your service transaction proceeds in an expedient manner, please provide this at the point of sending in.
Sending-in Procedure
Set Your Suspension Sag (After Servicing)
Congratulations! Now that you have serviced your fork and/or shock and installed them back onto your bike, there is still one last but important step – which is to set the sag (and rebound) on your fork and shock for your weight: